Privacy Policy

Introduction

Dynamic Experts Inc ("Company," "we," "us," or "our"), a Florida corporation, operates Dynamic Experts (dynamicexperts.com), a platform providing AI-powered business advisory services through digital twins of renowned experts. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

Personal Information You Provide

• Account Information: Name, email address, and password when you create an account.
• Payment Information: Processed through Stripe. We do not store your full credit card number.
• Profile Information: Company name, title, or professional background you choose to provide.

Conversation Data

• AI Interactions: Transcripts and recordings of conversations with our AI advisors.
• Session Metadata: Duration, timestamps, and technical information about your sessions.

Automatically Collected Information

• Device Information: Browser type, operating system, device identifiers, IP address.
• Usage Data: Pages visited, features used, interaction patterns.
• Cookies: We use cookies to enhance your experience and collect analytics data.

How We Use Your Information

• Provide, maintain, and improve our AI advisory services
• Process transactions and send related information
• Personalize your experience with our AI advisors
• Improve the quality and accuracy of AI responses
• Send you technical notices, updates, and support messages
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions
• Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments and updates
• Access controls limiting who can access your data
• Secure data centers with physical security measures

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate personal information.
• Deletion: Request deletion of your personal information.
• Portability: Request a copy of your data in a portable format.
• Opt-Out: Opt out of certain uses of your data, including AI model training.

Data Retention

• Account Data: Retained while your account is active and for up to 2 years after deletion.
• Conversation Data: Retained for the duration of your account and up to 1 year after deletion.
• Payment Records: Retained for 7 years as required for tax purposes.
• Usage Logs: Retained for up to 90 days.

Text Messaging (SMS)

If you provide your mobile number and opt in, you may exchange text messages with your AI assistant (SudoTwin) for customer support and conversational assistance. We collect your mobile number, the content of your messages, and message metadata (timestamps, delivery status) to provide and improve this service.

• We do not share your mobile information with third parties or affiliates for their marketing or promotional purposes. Mobile opt-in data and consent are never sold or shared for marketing.
• Message frequency varies by your activity — typically up to 10 messages per conversation.
• Message and data rates may apply, depending on your mobile carrier and plan.
• Reply STOP at any time to opt out; reply HELP for help.
• Carriers are not liable for delayed or undelivered messages.

See our Terms of Service for the full messaging terms.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: